Digiworld is shifting its strategy by withdrawing from consumer finance and the pawn shop chain Vietmoney to focus on repairing laptops and tech items. Company leadership announced that after divesting from Vietmoney due to losses, Digiworld acquired B2X Vietnam to invest in repair and warranty services. They view this as a crucial direction in their plan to build a comprehensive distribution service ecosystem. With customer data gathered from tech product sales, Digiworld hopes to tap into the potential repair market, where no major brands currently dominate. Although the repair market is fragmented and customer trust in existing services is not fully established, Digiworld believes it can become the number one warranty and repair service in Vietnam with concentrated development and quality service improvement.
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