The 2024 Annual Report of NAW (National Association of Wholesaler-Distributors) provides an overview of the distribution and wholesaling industry in the United States. Over the past year, the industry faced many challenges, including labor shortages, disrupted supply chains, and inflationary pressures. However, many companies in the industry have established recovery and sustainable growth strategies. The report highlights the shift towards technology and digitalization in business operations. Growth in e-commerce is also noted as a significant factor changing how businesses approach their customers. NAW offers recommendations for industry leaders on quickly adapting to new trends, improving operational processes, and enhancing customer experience. Finally, the report calls for solidarity within the distribution community to overcome challenges and seize future opportunities.
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